Testing the commserve upgrade using the commserve recovery assistant tool

You can test the CommServe upgrade by using the Database Upgrade tool to determine the state of your CommServe database and to fix any issues that are found during the upgrade. Windows 8 data recovery This method is useful if your business does not allow you to submit the CommServe database to the Cloud Services website due to strict security policies.

To test the upgrade, you must install the V11 CommServe software on a separate computer (called standby CommServe), and then use the CommServe Recovery Assistant tool to restore and upgrade the CommServe database on the standby computer. Java 8 database Before You Begin

• Use the V11 Download Manager application to download the CommServe software.


Database tools During the download, the application bundles an installation package. Drupal 7 database api The V11 CommServe software includes the Database Upgrade tool.

• After the job finishes, go to the DR backup folder and copy the dump file to the computer on which you plan to set up the standby CommServe.

Tip: The DR backup folder is specified in the DR Backup Settings dialog box, which you can access from the CommCell Console’s Control Panel. Raid 6 data recovery The dump file is located under a folder name SET_ nnn. Database architecture Use the folder with the highest nnn number.

• On the second page, in the Enter the path to the database dump folder box, type or browse the name of the Disaster Recovery folder where the CommServe database dump file is located, and then click Next.

• On the third page, in the Enter the path to extract the database files box, type or browse the destination path where you want to restore the CommServe database file, and then click Next.

• If the test upgrade finishes with errors, review the DatabaseUpgrade.log file that is located in the Software_Installation_Directory\Log Files directory. Iphone 4 data recovery software The log file includes a workaround or advice for most error messages. Database java For more information, see Troubleshooting Errors Found During a Request an Upgrade or Test Upgrade.

• Send an email to yourupgradeadvisor@commvault.com to request an authorization code to validate the upgrade. Data recovery android You must include the following information in the email:

• Your CommCell ID, registration code, and serial number. C database tutorial These CommCell details can be found in the License Administration dialog box of the CommCell Console Control Panel.

When your request is approved, you will receive an email containing the authorization code and the instructions to apply the code to your database. Data recovery services cost The email will look similar to this sample email. Data recovery professional If you do not receive an email within 24 hours, contact yourupgradeadvisor@commvault.com.

Important: You have 30 days to upgrade the CommServe computer. Data recovery images If you do not upgrade within 30 days, you must repeat the test upgrade process.

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